Reviews
FAQ
You are not alone! Asking the right questions is easy. Here are a few of our most popular.
How long will it take to get my order?
We ship our orders out of Kelowna BC. For items in stock, our rockstar team packages orders with love and get's them out the door immediately, every weekday.
Orders on the west coast have an approximate delivery time of 2-5 business days.
Orders on the east coast have an approximate delivery time of 4-8 business days.
If you've ordered an item with a pre-order status, your estimated delivery date will be shown on that product's page.
How much is shipping?
We offer FREE shipping Canada wide for most orders over $100. We do have a few exclusions for products like Rigid Paddleboards, discount items etc. To read our full shipping policy click here.
How is your pricing so competitive?
Put simply, we have created partnerships that benefit us, and our customers. We make bulk orders, and are able to pass those savings on to you.
Are you actually a Canadian Brand?
We sure are. Although it is tough to find a truly Canadian brand, locally run, by a couple who loves the outdoors, but you have found us!
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Can't find your answer?
You can contact us through our contact page, call us at 1-800-399-5260, or simply reach out via the chat bubble! We're always happy to help!
What is Route Protection?
Route Protection offers secure insurance for your shipping needs. Once an item leaves our facility, we can't guarantee its safe arrival or protection from loss or theft. With Route Protection, you are covered against damage, loss, and even doorstep theft. Additionally, all shipments are converted to be 100% Carbon Footprint offset, ensuring eco-friendly delivery. Shop with confidence and protect your purchases today!